Placement Specialist
Job Description Position
Summary:
Using a customer service approach, Placement Specialists develop and maintain exemplary relationships with non-profit organizations and employers to create volunteer (Work Experience Programs -WEP) and employment opportunities for program participantsEssential Job Functions:
Upholds all agency policies and expectations in performing their jobEstablishes trust and rapport with program participants to effectively engage them in Families Forward servicesRuns reports in Fedcap CARES and uses data to plan daily and weekly tasksCultivates enduring relationships with employers and non-profits which result in on-going volunteer and/or employment opportunities for participantsMatches participants with WEP assignments and employment opportunities based on their FCA, vocational evaluation, TANF work requirements/hours and need for accommodationsEnsures utilization of IVR at all WEP sitesAims to help participants get jobs consistent with their interests and skills at a minimum of 30 hours a weekFacilitates Field Training / On-The-Job (OJT) placements with non-profit and for-profit companies that lead to employment opportunitiesConducts follow up calls and visits to ensure that nonprofit partners are satisfied with their volunteer(s), answer any questions about Families Forward and mediate any concernsConducts follow up calls and visits to employers to ensure their satisfaction with their hires from Families Forward, inquire about new vacancies and mediate any concernsCreates recruitment strategies for hiring events, retention events, and on-site employer panelsWorks with WRI and others to host hiring events which strategically match participants with employers who are specifically seeking their skills and backgroundsTracks working participants to ensure that they are meeting their required hours through employment and/or engagement in other activitiesMaintains exceptional recordkeeping and documents all communication and contact with participants, WEP sites and employersValidates retention benchmarks at 30, 90 and 180 days for working participantsRepresents agency with all stakeholders and in the community in a positive and professional mannerPerform other related duties as assignedThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilitiesEducation and
Experience:
Bachelor's degree and/or equivalent experienceExperience working as a placement specialist in a non-profit environment, preferred
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobEqual Opportunity Employer #FEDCAPMAINE About Us Mission:
Fedcap, Incmakes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through workFedcap, Incoffers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adultsOur specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supportsFedcap, Incprovides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-beingOur team of talented, caring staff are passionate about our workThey are committed to ensuring that every individual served can experience the dignity that comes from a jobFedcap, Inclaunched as part of The Fedcap Group in 2018Website:
https:
//fedcapinc.
org/ Recommended Skills Case Management Cladding (Construction) Customer Service Economy Hardworking And Dedicated Self Motivation Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Using a customer service approach, Placement Specialists develop and maintain exemplary relationships with non-profit organizations and employers to create volunteer (Work Experience Programs -WEP) and employment opportunities for program participantsEssential Job Functions:
Upholds all agency policies and expectations in performing their jobEstablishes trust and rapport with program participants to effectively engage them in Families Forward servicesRuns reports in Fedcap CARES and uses data to plan daily and weekly tasksCultivates enduring relationships with employers and non-profits which result in on-going volunteer and/or employment opportunities for participantsMatches participants with WEP assignments and employment opportunities based on their FCA, vocational evaluation, TANF work requirements/hours and need for accommodationsEnsures utilization of IVR at all WEP sitesAims to help participants get jobs consistent with their interests and skills at a minimum of 30 hours a weekFacilitates Field Training / On-The-Job (OJT) placements with non-profit and for-profit companies that lead to employment opportunitiesConducts follow up calls and visits to ensure that nonprofit partners are satisfied with their volunteer(s), answer any questions about Families Forward and mediate any concernsConducts follow up calls and visits to employers to ensure their satisfaction with their hires from Families Forward, inquire about new vacancies and mediate any concernsCreates recruitment strategies for hiring events, retention events, and on-site employer panelsWorks with WRI and others to host hiring events which strategically match participants with employers who are specifically seeking their skills and backgroundsTracks working participants to ensure that they are meeting their required hours through employment and/or engagement in other activitiesMaintains exceptional recordkeeping and documents all communication and contact with participants, WEP sites and employersValidates retention benchmarks at 30, 90 and 180 days for working participantsRepresents agency with all stakeholders and in the community in a positive and professional mannerPerform other related duties as assignedThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilitiesEducation and
Experience:
Bachelor's degree and/or equivalent experienceExperience working as a placement specialist in a non-profit environment, preferred
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobEqual Opportunity Employer #FEDCAPMAINE About Us Mission:
Fedcap, Incmakes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through workFedcap, Incoffers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adultsOur specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supportsFedcap, Incprovides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-beingOur team of talented, caring staff are passionate about our workThey are committed to ensuring that every individual served can experience the dignity that comes from a jobFedcap, Inclaunched as part of The Fedcap Group in 2018Website:
https:
//fedcapinc.
org/ Recommended Skills Case Management Cladding (Construction) Customer Service Economy Hardworking And Dedicated Self Motivation Estimated Salary: $20 to $28 per hour based on qualifications.
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